Secure Keyholding
Client keys are securely controlled and managed for authorised operational use when attendance is required.
24/7 KEYHOLDING & RESPONSE
Keyholding &
Alarm Response.
Remove the responsibility and risk of employees attending alarm activations. Our trained mobile response teams provide professional attendance backed by our 24/7 Control Room.
PROFESSIONAL KEYHOLDINGYour Keys Secure.
Your Keys Secure.
Our Team Ready.
A professional response when your property needs attention — day or night.
Tragopan Security securely manages more than 3,000 client keys, allowing our mobile response teams to attend protected premises without requiring employees or managers to place themselves at risk.
When an alarm activation or agreed incident requires attendance, our Control Room coordinates the response, provides the officer with site instructions and maintains operational oversight until the incident is resolved.
3,000+Keys Protected
≤60 minResponse SLA
24/7Control Room
3,000+Keys Protected
HOW THE SERVICE WORKSProfessional Response.
Professional Response.
Clear Procedures.
From secure keyholding through to attendance and reporting, each site is supported by agreed instructions so our response officers know exactly how to act.
Alarm Response
Our mobile response teams attend alarm activations in accordance with the agreed site response procedure.
Site Attendance
Officers attend the property, assess the situation and complete the required external or internal security checks.
Property Checks
Doors, windows, access points and other agreed vulnerable areas can be checked following an activation.
Incident Escalation
Where an issue is identified, the officer follows agreed escalation procedures and updates our Control Room.
Digital Reporting
Attendance details, observations, photographs and relevant incident information can be recorded digitally.
CONTROL ROOM COORDINATEDResponse That Never
Response That Never
Works Alone.
Every alarm attendance is supported by our 24/7 Control Room. Our operational team coordinates the response, provides site information and remains available throughout the incident.
01
24/7 alarm and incident coordination
02
Site-specific response instructions
03
Officer communication throughout attendance
04
Escalation to nominated contacts where required
DOCUMENTED RESPONSEFrom Activation
From Activation
To Resolution.
Alarm response activity can be digitally recorded, providing a clear timeline from initial notification through to attendance, checks and final site status.
Alarm activation recordsOfficer dispatch detailsArrival and attendance timesPhotographic evidenceIncident observationsFinal site status
LIVE SITE REPORTINGOPERATIONAL
02:14
Alarm Activation Received
✓Control Room notified
02:17
Response Officer Dispatched
✓Site instructions issued
02:42
Officer On Site
✓Security checks commenced
02:55
Incident Closed
✓Site secured and report completed
WHO WE PROTECTKeyholding For
Keyholding For
Different Properties.
01Commercial Property
02Offices
03Retail & Shopping Centres
04Industrial & Warehousing
05Construction Sites
06Residential Developments
07Vacant Property
08Public Sector
WHY TRAGOPANTake Employees
Take Employees
Out Of The Risk.
Professional keyholding means your staff do not need to attend potentially uncertain alarm activations alone or outside normal working hours.
3,000+ Keys Protected
Our established keyholding operation already supports thousands of protected client keys.
≤60 Minute Response SLA
Our response operation is structured around a response SLA of no more than 60 minutes.
24/7 Control Room
Alarm response officers are backed by our operational team around the clock.
Site-Specific Instructions
Each property can have agreed response, access, escalation and reporting procedures.
PROTECT YOUR PEOPLE & PROPERTYHand Us The Keys.
Hand Us The Keys.
We'll Handle The Response.
Talk to our team about transferring keyholding and alarm response responsibility to Tragopan Security.
UK SERVICE COVERAGE
View UK LocationsKeyholding Near You.
Explore the areas where Tragopan Security provides keyholding & alarm responseacross London, the South East and major UK commercial centres.